ed-scott.com

Usability

Course description: An introduction to principles of user-centered design and to methods for conducting user experience research. Students will learn how to plan and conduct projects that evaluate the design, delivery, interface, and experience of a product or service. Course work includes designing studies, collecting and interpreting data, and reporting findings and recommendations from the perspective of user-centered design.

This report was created as a final project for a class on usability. I created it as part of a team exploring the usability of the Chicago Parking kiosks.

Information Structure and Retrieval

Course description: Principles, practices and tools for indexing either print or electronic documents, along with methods and tools for storing, maintaining and accessing information for communication roles in corporate, institutional and government settings. Emphasis on web-based strategies, techniques and tools.

For a class I project I conducted a site analysis of the University of Chicago Press intranet. My recommendations included ways to organize the information currently on the site as well as information that could be added to the site to make it more appealing to users.